Funeral Home Management Software
Comprehensive Software Solutions for Funeral Homes
Funeral directors understand that for the families they serve, the experience counts, so comprehensive yet easy-to-use software is essential.
Deliver exceptional customer service
Quality software supports great experiences for families
Step into the digital world with OpusXenta’s funeral home software packages and make more time for what matters most – the families you serve. Designed to cater to funeral homes of all sizes, our online funeral systems’ comprehensive features support you to enhance your existing services and introduce new ones, creating meaningful experiences.
Sales and Bookings
Manage your entire sales process from leads to quotes, bookings, billing, and after service follow-up. OpusXenta’s funeral home programs software provides everything you need to prepare quotes, book services, generate invoices, and take payments. Streamline the booking process by sending all information to cemeteries and crematories online.
eCommerce
Amplify the way you serve customers and strengthen your funeral home’s website with our funeral home software package’s eCommerce capabilities. Showcase your products, services, pricing, and facilities online, and transact directly through your website. Attract more leads by listing your funeral home on our new death care marketplace, Omnea.
With easy-to-use tools
CRM
Use our full-featured CRM solution to manage your sales team, sales activities, and pipeline while also accessing a powerful contact management solution.
Relationship Tracking
Build a view of the entire family and other relationships to form a valuable contact base for ongoing communication and sales management.
Pre-need Contracts and Redemptions
Provide for both at-need and before-need transactions, track pre-need contracts and redemptions, and manage bookings effectively.
Floral Programs
Partner with your local cemetery to offer families the purchase of floral tributes through your website and enhance the traditional way of placing flowers with scheduled mass flower placements.
Streamline your operations
Manage your funeral home more efficiently than ever
Manage all of your funeral home’s operational needs and increase productivity. With streamlined funeral service planning, first call, mortuary, and transfers management, and comprehensive records management, OpusXenta’s funeral home management system has everything you need to handle your operations effortlessly.
Funeral Service Planning
Manage all aspects of a funeral from a single point to smoothly plan and execute a welcoming service. Use our service management module to track and manage your suppliers, keep your service delivery team up to date with family requests and provide service information online or onsite with ease.
First Call and Transfers
Streamline the first call and transfer process ensuring your staff are informed every step of the way. Capture all first call details on a single screen, track all transfers and keep up to date with automated notifications.
Mortuary Care
Manage your mortuary efficiently and minimize the possibility of error by keeping track of all details regarding patient collection, storage, authorizations, and service requests in one location.
Personal Effects Register
Ensure all personal items are assigned, tracked and properly cared for with a comprehensive list of personal effects.
Records Management
Digitize your records and create a comprehensive, compliant and usable data resource.
Reporting
Use the standard built-in reports and dashboards or personalize your own as needed to get real-time information about your operations.
Workflows and Escalations
Design the perfect workflows to match your business processes and build escalation rules to ensure on-time execution of workflow tasks.
Financials
Save time and resources with full-featured financial tools
Manage your funeral home’s payment and finance management needs with integrated features designed to save you time and resources. Eliminate manual processing, streamline reconciliations, and always be in control of the big picture financials for your funeral home.
Finance Management
Take advantage of fully integrated financial components, or integrate to your preferred solution to effectively manage the finances of your funeral home.
Integrated Payments
Simplify the way you accept payments with opuspay. Seamlessly integrated with your management software, opuspay makes payment collection fast and easy.
Learn more.
Compliance
Maintaining compliance is easy with the right software
Stay ahead of your funeral home’s diverse compliance needs with OpusXenta’s funeral home management software.
With powerful built-in compliance tools that can be tailored to your funeral home, you can maintain best-practice record keeping and ensure your information is accurate. Support your staff and reduce the risk of error by centralizing information into a single source of truth, eliminating the needs for duplicate efforts.
- Accurate Real-time Calendars
- Publishable Schedule of Services
- Online Deceased Search
- Customizable Task Management
- Marketing Automation Features
- Integrated Document Automation
- Compliant Digital Signatures
Customer testimonials
Optimising Operations at Geelong Cemeteries Trust
“The byondpro system puts game-changing, flexible functionalities at GCT’s fingertips. byondpro lets us facilitate consumer-led decisions to improve our offerings. The beauty of byondpro is its flexibility to grow with us and segregate one cemetery from another.”
Trevor Colbert
Geelong Cemeteries Trust
Products
Support
We're here to help
The OpusXenta team cares deeply about the success of our customers. We understand the role of a funeral home in the community and the value of the services you provide. Our consultants are ready to help you with everything from implementation to optimization, including change management, integrations, and content migration.
Frequently Asked Questions
When evaluating funeral home software packages, it’s crucial to consider a range of features to ensure it meets the specific needs of your funeral home. Here are some essential features to look for:
- Case Management: The funeral administration system should offer robust case management tools to efficiently handle all aspects of funeral planning, from initial arrangements to final disposition.
- Inventory Management: Ensure it includes inventory tracking for caskets, urns, and other funeral-related products to help manage stock levels and costs.
- Preneed and At-Need Planning: Look for the capability to manage both preneed and at-need cases, allowing you to plan and track services in advance or when immediate assistance is required.
- Billing and Invoicing: The software should simplify the booking and billing process, including the ability to generate invoices, track payments, and manage accounts receivable.
- Document Management: Ensure the funeral homes document management software provides a secure way to store and retrieve essential documents, such as contracts, permits, and death certificates.
- CRM and Communication: Look for customer relationship management tools that facilitate communication with customers, including email and SMS notifications.
- Reporting and Analytics: The software should offer reporting and customer analytics features to help you track performance metrics and make informed business decisions.
- Compliance and Regulation: Ensure the software is compliant with industry regulations and can help you meet legal requirements for record-keeping and reporting.
- User-Friendly Interface: It should have an intuitive, user-friendly interface to streamline day-to-day operations and reduce training time for staff.
- Integration: Consider software that can integrate with other systems, such as accounting software or online obituary platforms, to enhance efficiency and data accuracy.
Yes, OpusXenta’s funeral home computer program is designed with user-friendliness in mind. Our intuitive interface ensures that funeral directors and staff can easily navigate the system, making day-to-day operations more efficient. We prioritize simplicity and ease of use to minimize the learning curve and allow your team to focus on serving families during their difficult times.
Absolutely, OpusXenta’s online funeral system is highly customizable to meet the unique needs of your funeral home business. Our funeral administration system offers flexible configurations and settings that allow you to tailor the software to your specific requirements. Whether you need to adapt workflows, create custom templates, or integrate with other tools, OpusXenta’s software can be personalized to fit your business’s needs.
Protecting the privacy of customer data is a top priority for OpusXenta. Our funeral home management system incorporates robust security measures to safeguard sensitive information, such as:
- Data Encryption: Encrypting data both in transit and at rest to prevent unauthorized access.
- Access Control: Implementing strict access controls to ensure that only authorized personnel can access sensitive information.
- User Authentication: Requiring strong user authentication, such as multi-factor authentication (MFA), to prevent unauthorized logins.
- Regular Updates: Keeping the software up-to-date with security patches and updates to address potential vulnerabilities.
- Data Backups: Regularly backing up data to prevent data loss in case of system failures or security breaches.
- Compliance: OpusXenta is bound by, and complies with, the Information Privacy Act 2014.