'In Conversation with' Annie De Jong
'Balancing The Business of Death Care - Stakeholders, Sustainability and Risk'
The time and resource demands upon the modern Death Care sector are more significant than at any time in history. In this conversation with Annie De Jong, CEO of Ballarat General Cemetery Trust, as we discuss how she approaches management of three particularly demanding requirements within the industry:
- Community and commercial stakeholder engagement.
- Environmental and economic sustainability.
- Fence it or fix it risk management