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Frequently Asked Questions

How do I select my subscription level?

You do not need to select a specific subscription level. You will automatically be subscribed to the lowest level per module when you register, and as your usage grows you would be assigned to the higher-level plans. The modules do not need to be on the same subscription level, so you only pay for what you need. Subscription levels are calculated and updated monthly.

Can I cancel my subscription at anytime?

There is no need to cancel. By remaining on the Free Plan, you would not be billed for any subscription or transaction fees.

Will you renew my subscription automatically?

Yes, your subscription will be automatically renewed according to your pay period.

What should I do if my volumes exceed the Enterprise level?

Should you require more capability, please contact us for preferential pricing.

What is a module?

A module is an application that provides a specific set of features to cover the needs of a particular part of your business operations.

Do byondpro customers pay for modules?

No. The modules are provided free of charge to byondpro customers.

What is a transaction?

When you conclude a successful business interaction with a trading partner of your's, that is considered a transaction. Some examples would include authorizing a mason permit or approving an online booking.