Changes in consumer behavior have created a need for businesses of all sizes and types to rethink how they offer their goods and services, and death care service providers are not exempt. While many funeral homes, cemeteries, and crematoria have successfully used manual processes and have relied extensively on paper records, the times are changing. To attract new clients, keep in touch with the families you serve, gain efficiency, and position your business for the future, adopting digital technologies is crucial.

Join us for this webinar, which explores:

• how the market is changing,
• why the time is right for a digital makeover, and
• how to get started with your own digital transformation.

Changes in consumer behavior have created a need for businesses of all sizes and types to rethink how they offer their goods and services, and death care service providers are not exempt. While many funeral homes, cemeteries, and crematoria have successfully used manual processes and have relied extensively on paper records, the times are changing. To attract new clients, keep in touch with the families you serve, gain efficiency, and position your business for the future, adopting digital technologies is crucial.

Join us for this webinar, which explores:

• how the market is changing,
• why the time is right for a digital makeover, and
• how to get started with your own digital transformation.

The Bereavement Sector is becoming increasingly aware of the unintended environmental consequences that burials and cremations are having on our planet. Executive Officer at the FBCA (Federation of Burial & Cremation Authorities), Brendan Day, is joined by guests from the sector to discuss ways which we can reduce our carbon footprint and be more aware of the changes we can make in the Bereavement Sector as included in the UK Crematorium Compliance Scheme.

Join this webinar to learn about the wide range of advice and systems which can be implemented to make a positive change in our sector.

Has the past year been stressful for you? Feeling stretched thin? It doesn’t have to be that way. Imagine a meaningful and lasting solution for dealing with stress. Laughter and other simple tools can reduce stress immediately, boost the immune system, and increase joy. Learn how to laugh your way to health, happiness, and new ways of looking at life.

Join us for a special webinar with Nancy Weil, the founder of The Laugh Academy and Member Resources Director for the Order of the Golden Rule, to:

• Learn how to use humor appropriately with co-workers and clients,
• Combat compassion fatigue, and
• Discover the three steps that remove stress from your life.

Nancy Weil is a leading authority on the relationship between humor and grief and is known for her energetic, entertaining, and content-rich programs. For the past ten years, her monthly column has been featured in Funeral Home and Cemetery News. She has certifications as a Grief Management Specialist, Grief Services Provider, Funeral Celebrant, and Laughter Leader.

Conventional wisdom says that it costs five times more to acquire a new customer than to retain an old one, and recent research suggests the number could be even higher. Yet, many businesses don’t consistently follow up with their existing customer base. The right business management can solution help you incorporate existing contacts into your sales strategy and incorporate new ones. Today’s online tools revolutionize how you generate new leads, manage existing contacts, contracts, inventory, and more by integrating everything you need to manage your sales process.

Join us for this webinar to explore how your funeral home, cemetery, or crematorium can realize the benefits online solutions can deliver to support your sales team. You’ll learn how:

• Customer Relationship Management (CRM) tools can put your data to work,
• Apply CRM data across your business, and
• Integrated business tools can optimize your sales process.

Conventional wisdom says that it costs five times more to acquire a new customer than to retain an old one, and recent research suggests the number could be even higher. Yet, many businesses don’t consistently follow up with their existing customer base. The right business management can solution help you incorporate existing contacts into your sales strategy and incorporate new ones. Today’s online tools revolutionize how you generate new leads, manage existing contacts, contracts, inventory, and more by integrating everything you need to manage your sales process.

Join us for this webinar to explore how your funeral home, cemetery, or crematorium can realize the benefits online solutions can deliver to support your sales team. You’ll learn how:

• Customer Relationship Management (CRM) tools can put your data to work,
• Apply CRM data across your business, and
• Integrated business tools can optimize your sales process.