Upcoming Events

England / UK

The Climate Emergency: Contributing to Change Locally and Strategically

The Climate Emergency: Contributing to Change Locally and Strategically

17-03-2021 10:00 am
London, UK

How cemetery and crematoria teams can make a big difference.

The Environmental Strategy Group, launching on the 1st March 2021, is an innovative Public / Private collaboration which has come together to help shape the sector’s response to the Climate Emergency. It is made up of the Cremation Society of Great Britain, Institute of Cemetery and Crematorium Management, Federation of Burial and Cremation Authorities, and the CDS Group. It will be outlining its aims and objectives, alongside holding a series of events where the sector can openly discuss the challenges, implications, and the ways in which it intends to respond to the climate emergency.

 

Speaking on this webinar:

  • Brendan Day, Secretary of the FBCA
  • Julie Dunk, Chief Executive of the ICCM will speak on how cemetery and crematorium teams can make a real difference to their local environment, whilst contributing nationally.
  • Jon Cross will speak on the Environmental Stewardship Group, an innovative Public-Private collaboration which has come together to help shape the sector's response to the Climate Emergency.
Using Technology to Build Your Sales Pipeline/Funnel UK

Using Technology to Build Your Sales Pipeline/Funnel UK

29-04-2021 10:00 am -10:30 am
London, UK

86% of consumers prefer to do online research when making purchase decisions. With well-informed consumers stopping by your website purely to gather information, sales and marketing teams are continually challenged to come up with innovative ways to capture mindshare in today’s competitive landscape. Marketing Automation, CRM tools, and detailed reports are among the solutions available to address challenges to engaging potential new customers.

This webinar will discuss how these various types of tools can help you prime the pumps to get your sales pipeline flowing. Join us to learn how funeral homes, cemeteries, and crematoria can use a variety of tools to help your sales and marketing teams manage contacts, bring in new leads, and engage consumers no matter what stage they are in the sales pipeline.

Gaining Visibility and Building Relationships within the Community UK

Gaining Visibility and Building Relationships within the Community UK

27-05-2021 10:00 am -10:30 am
London, UK

Funeral homes, cemeteries, and crematoria provide essential services to their local communities, yet people often do not think about them until their time of need. Having a physical presence is not enough, to raise awareness, marketing is a must. In this webinar we will explore some ideas of simple steps you can take to raise awareness of the resources and services you have to offer your community.

Join us to learn how to:

  • Get started with tools to manage contacts,
  • Develop relationships with existing contacts
  • Build awareness of the support you provide to your community
Managing Customer Relationships – There Must Be A Better Way UK

Managing Customer Relationships – There Must Be A Better Way UK

24-06-2021 10:00 am -10:30 am
London, UK

Ever feel like there are not enough hours in the day to keep up with all of the families you serve? You would like to keep in touch to let them know that you are thinking of them and that you care. You’d like to forge long-term relationships, but it is just so time consuming. If you are managing your customer list by Rolodex, spreadsheet, or email address books, and have found yourself wondering if there is a better way, then this webinar is for you.

Join us to learn:

  • Why a CRM tool is essential for managing your funeral home, cemetery, or crematoria
  • How to use a CRM to keep a finger on the pulse of your families
  • Ways that you can engage customers and build long-lasting customer relationships

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