OpusXenta Blog

Papers getting lost on desks. Updates being overlooked. Mistakes made due to poor handwriting. All are unacceptable in the cemetery business. And yet, unfortunately, they can happen. Reducing those errors, however, is possible by using technology. Implementing digital transformation tools for your grounds and service management (GSM) team could be a dream come true—not just for them but for your entire staff and customers as well. Your GSM team works hard and has a ton of responsibility. Aside f...

Safety, convenience, and affordability: almost a year into the COVID-19 pandemic, these timeless values have translated into crucial necessities. Throughout the last year, we have seen fundamental shifts in consumer behavior that have changed the way customers and businesses interact. Many of these changes will likely continue to be with us long after the pandemic is over. Companies are still scrambling to shift from doing business through in-person interactions to meeting their clients' needs d...

Essential. Vital. Connected.  While those words have always held true for the funeral industry, clearly, they were all a bit more challenging to realize in 2020. But the new year presents new opportunities to remain essential, vital, and connected and, in the process, energize your business. The pandemic has made us react to what happened. But now, in 2021, we can be proactive and make things happen! So, it's time to revisit what makes us essential and vital to the communities we serve and ...

The only thing good about 2020 is it's coming to an end. Right? Actually, taken in perspective, it could also be considered the year of opportunities. This year, the death care industry was completely consumed with navigating the new normal brought on by the pandemic. In addition to dealing with caring for the dead, there were new protocols to learn and implement. And yes, there was fear and uncertainty. But, as always, funeral directors were up for the challenges. For an industry that is thousa...

When we think of tourism, we think of crowded beaches, bustling cities, and stunning vistas; we do not always think of cemeteries. The concept of tourism centers on the element of fun. Cemeteries hold the complete opposite sentiment, and yet, cemetery tourism is on the rise. Because of this fact, cemeteries are seeking new ways to support their operations and create awareness of services and offerings. Digital cemetery mapping can literally put your cemetery on the map for tourism.  Cemeter...