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Using CRM to improve the business and retain customers

Using CRM to improve the business and retain customers
​A Customer Relationship Management (CRM) system is a game changer for businesses as it allows a total business overview of resources, data and customers. It enhances productivity as data is centralised so there are no individual silos and it can be accessed by the entire team. Managers can also report across their team/s and review activity a...
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How to Bake a Cake with Sage Software

How to Bake a Cake with Sage Software
Your Business originally purchased Sage to manage your financials. Now that your accounts are functioning well and your business has expanded, you're ready to look at automating and streamlining more aspects of your business. Some of the benefits to be derived from streamlining the business operations include: ​B usiness practises become ...
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Get more from your Sage 300 and Sage CRM systems

You have spent a substantial amount of time and money in implementing your Sage 300 and Sage CRM systems, but are you getting everything that you could from them ? You have a great administrative and operations management solution in place but now you can leverage that foundation to use your systems to drive new revenue opportunities, fin...
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A simple matter of elegant customer experience

We can all picture a swan gliding calmly over still waters. As business people, most of us can't help thinking of those two legs beneath, paddling tirelessly, navigating currents, rocks, weeds and the odd pinching crab. In the business world, you need to paddle hard to be a swan these days. Consumers' expectations of always-on, mobile-friendly digi...
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