I moved into business systems consulting in 2007.
I really enjoy the variety of the role and the opportunity to work with so many different people and businesses.
It challenges me intellectually – and brings me a lot of satisfaction to help our customers find a clear path through a complex issue.
I learned all about customer service waitressing my way through university. Then my first office job was with an English-language academic publisher in West Berlin. That's where I was first exposed to database management and was told off by the white-coated IT lab technician down in the basement for "ravaging" his main-frame. I knew there was an easier way to handle a calculation, but I was too young and brash to approach it diplomatically!
I have an eye for the detail in a situation and I like to break a problem down into logical parts.
I don't know that it stemmed from any single mistake. Still, I'm slowly learning to widen my perspective and look for the underlying cause, whether it's data, process, emotions, or behaviour: my own and those of others around me.
Logical, dedicated and complex.
I started playing softball as a kid back in South Australia and have always loved the game, the people, and the environment. I found my way back to the game in my mid-30s after my daughter started playing school t-ball, and I still get out on the diamond whenever I can. It's great stress relief – I get to throw things and hit things.
Get your glove all the way down to the ground.
(I could have been an in-fielder.)
My superpower is the ability to spot a typo at 100 yards.