How Cemeteries Can Move from Record-Keeping to Operational Innovation

From Record Keeping to Operational Innovation
Just as the traditions and rituals of death care have evolved over time, so have our ways of keeping cemetery records: from handwritten notes and maps, to Excel spreadsheets, through to comprehensive cemetery management software. These newest options have brought with them new opportunities, and notably – the chance to move far beyond simple record...
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The Cost of Dirty Data in Death Care

The Cost of Dirty Data
It's believed that dirty data, or bad data, costs the US economy a staggering $3.1 trillion every year, according to an IBM survey. Dirty data is no small problem – and unfortunately, the death care industry is not immune to its effects. If you're using digital cemetery software, funeral arrangement software, or marketing automation software of any...
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Be careful not to throw out the baby with the bathwater

Preparing for a new system ... Be careful not to throw out the baby with the bathwater ! You know you've outgrown the old software because there's a range of things it just doesn't do and your staff are frustrated and spending too long on tasks that everyone else tells you should be simple things. Disruption and cloud are the new industry buzz...
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Automate the everyday stuff

​It's a scenario that's all too familiar to both managers and employees: you arrive at the office first thing, armed with a serious 'to do' list and ready to make an impact. But before you've even stirred that first cup of coffee, you're facing a barrage of unexpected issues that promise to swallow up the best part of your day. Small businesses fac...
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Investing in the right software saves time and money

Software has evolved over the last two decades to become a vital part of any modern business. When revenues run into the millions in growing organisations, you can see that investment in software is crucial to success. But this leads to an increased pressure on businesses to ensure that the investments they are making are strategically aligned with...
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