OpusXenta Blog

The Value of Embracing Change

The Value of Embracing Change

The Death Care sector is one of intrigue to those outside of its bubble. There are multiple skills required to 'make good' the experience of death for the bereaved. From bookkeeping to bereavement support, the community looks to Funeral Directors, Celebrants, Cemeteries, and Crematoriums, not to mention the florists and caterers, and video streamin...

Digitizing Your Records

Records Management Made Easy: The Benefits of Digitizing Your Records

Records are at the heart of every cemetery and not only provide an invaluable window into the past but are critical to planning and managing its future. In an increasingly tech-driven world, digitization transforms the way we record, manage and track data, and burial records are no exception. Digitizing burial records is not a new concept, and the ...

Maintaining Balance Between Laughter and Grief

Stress Relief: Maintaining Balance Between Laughter and Grief

Stress is inevitable. It's been a common theme throughout the course of the pandemic and is certainly felt by those in the funeral and death care industry. Nancy Weil, a leading authority on the relationship between humor and grief, offers advice for funeral directors in her recent webinar with OpusXenta. Nancy is the Membership Director for the Or...

Cremations in the Digital Era

Cremations in the Digital Era

How Technology and Digitally Native Consumers are Driving Changes in the Cremation Sector  Cremations are increasingly becoming the preferred option when it comes to funeral planning in the UK, with over 78% of people now choosing this method over a traditional burial. The changing dynamic of modern culture, a step away from more religious pra...

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Putting the You into Universal

You You - the most important person in your life. Shannah Kennedy made this abundantly clear in her 'In Conversation with' webinar this last quarter about The Importance of Caring for Self in an Industry All About Caring for Others. (Make sure to grab your copy of the recording if you missed it.) As caregivers and community supporters, and managers...

The Climate Emergency

Final Disposition, Final Impact: Death Care Industry Collaborates to Combat Climate Change

Imagine taking a subject most people don't want to talk about—death—and pairing it with a subject many people know little about—climate change. That's the conundrum facing the death care profession as this century advances. The health of the planet is top of mind, but so too is the solvency of funeral homes, crematoriums, and cemeteries amid this g...

It's Time for a Digital Transformation

It’s Time for a Digital Transformation in the Death Care Industry

The world has changed. We work from home, attend school from home, shop from home, and stream movies at home. Online activities have increased in quantity and popularity. "For all of us everywhere, what we did and the way we did it just twelve months ago is going to look… significantly different today," says John Haley, Customer Success & Acqui...

The Climate Crisis

The Climate Emergency: What Changes Can Crematoria, Funeral Homes and Cemeteries Make to Protect Our Environment?

It is impossible to put a price on the comfort which services like burials and cremations have brought to the bereaved in the last few hundred years. However, recently, we have become increasingly aware of the unintended consequences of some of these actions and the negative impacts that they are having on our environment. We will be discussing thi...

The Environmental Stewardship Group

Leading the Bereavement Sector to Sustainability

On 17th February, The FBCA, (Federation of Burial and Cremation Authorities) and OpusXenta held the first webinar in our environmental series highlighting the environmental impact of the bereavement services sector. We opened the conversation and looked at what changes that funeral directors, crematoria and cemeteries alike can all make to protect ...

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Tech at the Front Lines: How Technology can Address Changing Consumer Needs

Safety, convenience, and affordability: almost a year into the COVID-19 pandemic, these timeless values have translated into crucial necessities. Throughout the last year, we have seen fundamental shifts in consumer behavior that have changed the way customers and businesses interact. Many of these changes will likely continue to be with us long af...

New Year, New Start.

New Year, New Start. Five Things You Can Do NOW to Energize your Business for 2021

Essential. Vital. Connected.  While those words have always held true for the funeral industry, clearly, they were all a bit more challenging to realize in 2020. But the new year presents new opportunities to remain essential, vital, and connected and, in the process, energize your business. The pandemic has made us react to what happened. But...

Looking to 2021

Shifting the Status Quo: Disruption Leads to Opportunities in Industry

The only thing good about 2020 is it's coming to an end. Right? Actually, taken in perspective, it could also be considered the year of opportunities. This year, the death care industry was completely consumed with navigating the new normal brought on by the pandemic. In addition to dealing with caring for the dead, there were new protocols to lear...

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