OpusXenta Blog

How to Make a Cemetery Plotting Map

How to Make a Cemetery Plotting Map

Cemetery mapping is a favorite phrase these days – but what does it mean for you and your business? There is no doubt that having a digitally mapped cemetery will help your business manage inventory and provide much-needed guidance to visitors, but where do you start when considering how to make a cemetery plot map? Moreover, what is the most pract...

Digital Mapping in the Cloud

Digital Mapping in the Cloud: Virtual, Free, and Necessary... How Does it Work?

Remember paper road maps and atlases? Thankfully, with GPS and other technological advancements, we don't have to rely on such rudimentary way-finding tools anymore. And just like navigating roads and highways have changed, so, too, have the tools used by funeral homes and cemeteries to map and locate current plots and landmarks and plan future dev...

Using Technology to Mitigate Risk

Using Technology to Preserve History and Mitigate Risk

There are many ways technology can assist cemeteries and crematoria to streamline business processes, preserve history, meet compliance, and mitigate risk. All businesses face risks, and the death care profession is no different. However, in this profession, compliance and regulations are dictated in each state and territory regardin...

From Record Keeping to Operational Innovation

How Cemeteries Can Move from Record-Keeping to Operational Innovation

Just as the traditions and rituals of death care have evolved over time, so have our ways of keeping cemetery records: from handwritten notes and maps, to Excel spreadsheets, through to comprehensive cemetery management software. These newest options have brought with them new opportunities, and notably – the chance to move far beyond simple record...

Looking beyond

Beyond Challenges: Turning Change and Disruption Into Opportunity

In business, it's easy, and certainly comfortable, to maintain the status quo. But when you take a long hard look at our industry—or really any industry—you realize that change is a constant. Disruption is a given. And uncertainty is certain. But despite all the challenges coming our way in the death care industry—there is great opportunity. If we ...

Cemetery Records

7 Tips for Keeping Cemetery Records

If you are a cemetery, crematorium, or funeral home, records management is an essential function of daily business. In addition to accessing critical financial and regulatory records, maintaining up-to-date information on your customers, their families, and their relationships has real business impact.Does your current records management software s...

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Why Cemeteries and Crematoriums Need to Think of the Millennials

Every aspect of life, be it business or otherwise, is right at the center of technology if not part of it. We are currently living in the digital age, where factors of society are directly affected and influenced by technology. This also includes the death care industry - specifically, cemeteries, crematoriums, funeral homes, memorial gardens and s...

Cemetery Mapping Challenges

5 Cemetery Mapping Challenges and How to Overcome Them

Cemetery mapping is essential; for visitors, it allows easy access to the graves or memorials they are seeking, and for the cemetery or crematory it provides a clear list of their inventory (used and available) and helps manage operations. However, mapping a graveyard or any site can come with some challenges; the complexity of these can ...

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Millennials are changing the death care future already

A recent article in America's Connecting Directors website identifies the rapid cultural change Millennials are making to the funeral and cemetery industry in a very short space of time. Justin Crowe's article 'In 17 Year, De-churching Millennials Will Rock the Funeral Industry…The Stats Are Shocking' looks at how few people identify themselves as ...

Events-can-Create-a-New-Revenue-Stream-for-Cemeteries

How Events can Create a New Revenue Stream for Cemeteries

Many cemeteries are facing reduced revenue due to the decreasing rates of burial in Australia and most other Western countries. Burials alone are often not providing enough revenue to maintain the cemetery grounds and infrastructure. But there are ways to diversify revenue streams by using cemeteries and their facilities for more than just funerals...

Cemetery Records Management - The Act, Compliance and Solutions

The Cemetery and Crematoria Act has a number of specific requirements for record keeping. The Act requires that records be kept in regard to : Deceased personsInterment detailsCremation detailHolder of rightsRights transfersNext of kin, andExhumations For the smaller cemetery, retaining such records is challenging as it is predominan...

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ANZAC Day at Ballarat Cemetery: How Community Engagement Supports Meaningful Projects

Anzac Day 2020 is unlike previous years, in that we will not be able to join in the dawn services and community events that usually mark the day of remembrance. With respect to those soldiers fallen, we present a piece noting a Victorian Cemetery's community Anzac Day preparation in 2019. Remembering All Fallen Soldiers ANZAC Day 2019 and the groun...

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Top 5 Tips For Working From Home During a Pandemic

For many, the opportunity to work from home used to be an elusive dream. In the face of the global pandemic that is COVID-19, when so many of us are now forced to work from home, the reality of trying to 'get things done' whilst working remotely from our work colleagues and meeting rooms is perhaps more challenging than we may have envisioned....

How-Technology-helps-the-cemetery-and-crematoria-industry-navigate-change-Main

How Technology helps the cemetery and crematoria industry navigate change

In our previous blog we talked about why the cemetery and crematoria industry needs to change to embrace the changing face of the customer and the digital world. In this "part 2" we will explore how this can be done by understanding what pieces of the puzzle need to be considered and which technology components provide the solutions.  The abov...

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3 ways to increase cemetery and crematorium efficiency with Document Automation

Is your cemetery or crematorium drowning in endless paperwork - what if you could streamline your business processes saving time, money and resources by using a Document Automation solution? Document Automation is particularly well suited to businesses where the sales cycle includes comprehensive documentation. Where quotations, proposals and contr...

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How a Gardener's Register can Help with Cemetery Operations

Managing gardens and plants in cemeteries is a complex task often involving many different species and locations throughout the cemetery grounds. It requires a huge effort to keep track of information about these plants, their location, and the maintenance schedule. Imagine having a Gardener's Register to assist cemetery horticulturists, and your g...

How-to-increase-memorialisation-rates-using-technology

How to Increase Memorialisation Rates Using Technology

Memorialisation is being redefined – as the popularity of cremations continues to rise so do the options as to what can be done with the ash remains. The challenge that the cemetery faces is to ensure that the ashes are returned for memorialisation so that the cemetery can drive service and revenue opportunities. So what can your business do to inc...

5-Biggest-IT-issues-for-Cemeteries-and-Funeral-Homes

5 Biggest IT Issues Facing Cemeteries and Funeral Homes

The dramatic increase in the digital age has seen all businesses need to adapt and change their processes to accommodate a new online audience. This is particularly true for cemeteries and crematoriums, with an increasing expectation they are online, available and meeting the needs of a new generation of millenniums wanting to do business different...

How-Marketing-Automation-Helps-Cemeteries--Funeral-Homes-Boost-Customer-Engagement

How Marketing Automation Helps Cemeteries and Funeral Homes Boost Customer Engagement

Marketing Automation for the Death Care Industry ​Since their early inception, cemeteries, crematoriums and funeral homes continued unruffled seeming to adapt to the ever-changing times. However, most experts and insiders have now recognized that there is still more to be done if the industry is to thrive in the digital age.  Why so? The adven...

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How Cemeteries can compete with Big Business

Like many other industries, major players control huge parts of the cemetery, crematorium and funeral home industry. Many small businesses wonder how they can compete with the dominant businesses.  The good news is that small or independent businesses actually have several advantages over big, nationwide companies. If you want to survive and t...

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Recent comment in this post
Guest — Alastair Crombie
I am inclined to agree with pretty much everything in that blog...relationships not transactions, absolutely.
Tuesday, 01 October 2019 13:12

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