OpusXenta Blog

Cemeteries-and-Crematoria-Think-of-the-Millennials

Why Cemeteries and Crematoriums Need to Think of the Millennials

Every aspect of life, be it business or otherwise, is right at the center of technology if not part of it. We are currently living in the digital age, where factors of society are directly affected and influenced by technology. This also includes the death care industry - specifically, cemeteries, crematoriums, funeral homes, memorial gardens and s...

Cemetery Mapping Challenges

5 Cemetery Mapping Challenges and How to Overcome Them

Cemetery mapping is essential; for visitors, it allows easy access to the graves or memorials they are seeking, and for the cemetery or crematory it provides a clear list of their inventory (used and available) and helps manage operations. However, mapping a graveyard or any site can come with some challenges; the complexity of these can ...

Millennials-are-changing-the-death-care-future-already

Millennials are changing the death care future already

A recent article in America's Connecting Directors website identifies the rapid cultural change Millennials are making to the funeral and cemetery industry in a very short space of time. Justin Crowe's article 'In 17 Year, De-churching Millennials Will Rock the Funeral Industry…The Stats Are Shocking' looks at how few people identify themselves as ...

Cemetery Records Management - The Act, Compliance and Solutions

The Cemetery and Crematoria Act has a number of specific requirements for record keeping. The Act requires that records be kept in regard to : Deceased personsInterment detailsCremation detailHolder of rightsRights transfersNext of kin, andExhumations For the smaller cemetery, retaining such records is challenging as it is predominan...

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ANZAC Day at Ballarat Cemetery: How Community Engagement Supports Meaningful Projects

Anzac Day 2020 is unlike previous years, in that we will not be able to join in the dawn services and community events that usually mark the day of remembrance. With respect to those soldiers fallen, we present a piece noting a Victorian Cemetery's community Anzac Day preparation in 2019. Remembering All Fallen Soldiers ANZAC Day 2019 and the groun...

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Top 5 Tips For Working From Home During a Pandemic

For many, the opportunity to work from home used to be an elusive dream. In the face of the global pandemic that is COVID-19, when so many of us are now forced to work from home, the reality of trying to 'get things done' whilst working remotely from our work colleagues and meeting rooms is perhaps more challenging than we may have envisioned....

How-Technology-helps-the-cemetery-and-crematoria-industry-navigate-change-Main

How Technology helps the cemetery and crematoria industry navigate change

In our previous blog we talked about why the cemetery and crematoria industry needs to change to embrace the changing face of the customer and the digital world. In this "part 2" we will explore how this can be done by understanding what pieces of the puzzle need to be considered and which technology components provide the solutions.  The abov...

3-ways-to-increase-cemetery-and-crematorium-efficiency-with-Document-Automation-Main

3 ways to increase cemetery and crematorium efficiency with Document Automation

Is your cemetery or crematorium drowning in endless paperwork - what if you could streamline your business processes saving time, money and resources by using a Document Automation solution? Document Automation is particularly well suited to businesses where the sales cycle includes comprehensive documentation. Where quotations, proposals and contr...

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How a Gardener's Register can Help with Cemetery Operations

Managing gardens and plants in cemeteries is a complex task often involving many different species and locations throughout the cemetery grounds. It requires a huge effort to keep track of information about these plants, their location, and the maintenance schedule. Imagine having a Gardener's Register to assist cemetery horticulturists, and your g...

How-to-increase-memorialisation-rates-using-technology

How to Increase Memorialisation Rates Using Technology

Memorialisation is being redefined – as the popularity of cremations continues to rise so do the options as to what can be done with the ash remains. The challenge that the cemetery faces is to ensure that the ashes are returned for memorialisation so that the cemetery can drive service and revenue opportunities. So what can your business do to inc...

5-Biggest-IT-issues-for-Cemeteries-and-Funeral-Homes

5 Biggest IT Issues Facing Cemeteries and Funeral Homes

The dramatic increase in the digital age has seen all businesses need to adapt and change their processes to accommodate a new online audience. This is particularly true for cemeteries and crematoriums, with an increasing expectation they are online, available and meeting the needs of a new generation of millenniums wanting to do business different...

How-Marketing-Automation-Helps-Cemeteries--Funeral-Homes-Boost-Customer-Engagement

How Marketing Automation Helps Cemeteries and Funeral Homes Boost Customer Engagement

Marketing Automation for the Death Care Industry ​Since their early inception, cemeteries, crematoriums and funeral homes continued unruffled seeming to adapt to the ever-changing times. However, most experts and insiders have now recognized that there is still more to be done if the industry is to thrive in the digital age.  Why so? The adven...

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How Cemeteries can compete with Big Business

Like many other industries, major players control huge parts of the cemetery, crematorium and funeral home industry. Many small businesses wonder how they can compete with the dominant businesses.  The good news is that small or independent businesses actually have several advantages over big, nationwide companies. If you want to survive and t...

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Recent comment in this post
Guest — Alastair Crombie
I am inclined to agree with pretty much everything in that blog...relationships not transactions, absolutely.
Tuesday, 01 October 2019 13:12
Reimagining Records at Carr Villa Memorial Park

Reimagining Records at Carr Villa Memorial Park

Established in 1905, Carr Villa Memorial Park (CV) is the main cemetery servicing the Launceston area in Tasmania. With the addition of an on-site crematorium, the first cremation took place in 1939; CV now facilitates a variety of burial offerings. From a lawn cemetery and a monumental cemetery to a limited monumental section, as well as various a...

Business-Analytics-and-your-cemetery-or-crematorium-business

How Business Analytics can breathe life into your cemetery or crematorium business

How can you utilise your data to gain new insights into your cemetery or crematorium business? Are you getting the information you need to make better business decisions? Do you know your top selling products, sales revenue trends or where your customers are coming from?  The more information you have the better you can hone your businesses sa...

YES-The-burials-industry-is-being-affected-by-the-digital-world

YES … The burials industry is being affected by the digital world

​Today, every industry and organization exists in an ever more demanding digital world and is being pushed to a place where technology is playing an increasing role in the daily life of the organization and its staff. Let's take a look at a few ways in which cemeteries and memorial gardens can use technology to deliver a better service, improve ope...

Educate Your Team and Improve Community and Social Engagement

Educate Your Team and Improve Community and Social Engagement

Ongoing education and training are essential for any business to remain competitive and capitalize on opportunities. While we may be stating the obvious, professional development often competes with other day-to-day priorities and may not get the attention it deserves. Yet keeping skills sharp and staying ahead of new trends, tools, technology, and...

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Sales Enablement: The One Step to Success for Cemeteries and Crematoriums

Adopting sales enablement tools is one of the ways cemetery businesses have stepped up to stay viable and compete more successfully for the digital future. A 2018 study by Bridge Group revealed that sales productivity ranks as the number one challenge for businesses. According to the poll, sales reps spend a shocking 64 percent of their time on non...

3-Ways-Tourism-is-reshaping-cemeteries-and-the-death-care-industry

3 Ways Tourism is Reshaping the Death Care Industry

The last decade has seen a boom in cemetery tourism, sometimes called "tombstone tourism". With the rising interest in genealogy, more people are hunting out cemeteries to find their ancestors, reflect on their lives (or the lives of their favorite buried celebrities), and discover exquisite surroundings. After all, each grave site is an example se...

5 Trends You Need to Know About the Cremation Business in 2019

5 Trends You Need to Know About the Cremation Business in 2019

Cremation numbers are rising and have been since the 1960s in most of the United States. Below we will look at the reasons for this and the trends that are impacting the cemetery, crematoria and funeral home industries today, and into the future. The growing popularity of cremations has seen revenue fall for many cemeteries which are now struggling...

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Recent Comments
Guest — Toby Ryan
I appreciate that you mentioned how cremation allows you to transport remains with ease. My wife and I are planning on having my g... Read More
Wednesday, 08 April 2020 03:07
Guest — Michaela Hemsley
I didn't know that the number of people that would like to be cremated after they die could be as high as 54.3%. My dad has always... Read More
Tuesday, 23 June 2020 04:35
Guest — Derek Swain
I didn't know that cremation services have become more popular since they cost a third of the amount that burials usually cost. No... Read More
Thursday, 13 August 2020 04:13

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