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How to increase memorialisation rates using technology

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Memorialisation is being redefined – as the popularity of cremations continues to rise so do the options as to what can be done with the ash remains. The challenge that the cemetery faces is to ensure that the ashes are returned for memorialisation so that the cemetery can drive service and revenue opportunities. So what can your business do to inc...
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How a Gardener's Register can Help with Cemetery Operations

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Managing gardens and plants in cemeteries is a complex task often involving many different species and locations throughout the grounds. Keeping track of information about these plants, their location and maintenance schedule requires a huge effort. Imagine having a Gardener's Register to assist cemetery horticulturists and your gardening team main...
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How events can create a new revenue stream for cemeteries

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Many cemeteries are facing reduced revenue due to the decreasing rates of burial in Australia and most other Western countries. Burials alone are often not providing enough revenue to maintain the cemetery grounds and infrastructure. But there are ways to diversify revenue streams by using cemeteries and their facilities for more than just funerals...
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Millennials are changing the death care future already

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A recent article in America's Connecting Directors website identifies the rapid cultural change Millennials are making to the funeral and cemetery industry in a very short space of time. Justin Crowe's article 'In 17 Year, De-churching Millennials Will Rock the Funeral Industry…The Stats Are Shocking' looks at how few people identify themselves as ...
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Cemetery Records Management - The Act, Compliance and Solutions

The Cemetery and Crematoria Act has a number of specific requirements for record keeping.  The Act requires that records be kept in regard to : ​ Deceased persons Interment details Cremation detail Holder of rights Rights transfers Next of kin, and Exhumations For the smaller cemetery, retaining such records is challenging as it is p...
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Record keeping challenges for small cemeteries

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All cemeteries are required to ensure their historic and current records are maintained, managed and protected. These records provide a unique insight into the communities , culture and history around a cemetery. Primarily cemeteries are required by regulation to maintain records related to their grounds; be they death records, location, maintenanc...
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How Business Analytics can breathe life into your cemetery or crematorium business

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How can you utilise your data to gain new insights into your cemetery or crematorium business? Are you getting the information you need to make better business decisions? Do you know your top selling products, sales revenue trends or where your customers are coming from?  The more information you have the better you can hone your businesses sa...
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Famous Australian’s and their final resting place

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History celebrates the lives of famous Australians, and sometimes even their deaths if they are interesting or unique enough – but when are we taught about how and where our famous Australians were laid to rest? Our cultural heroes are celebrated and revered during their lives and funerals, but few of us really dwell on what happened next, where we...
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Rural and remote cemeteries; an Australian example of settlement and urbanisation

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Australia has one of the most urbanised societies in the world – for a country with the sixth largest land base most of the population is heavily concentrated on the eastern seaboard. In our major cities with their two hundred-year-old cemeteries, burial plots are rapidly running out. Urban cemeteries have reclaimed old plots, found new land, or ha...
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7 ways cemetery mapping provides practical functionality for managing your site

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Welcome to the second in our series of blogs on digital mapping for cemeteries and memorial gardens. As mentioned in our last blog with the modern cemetery, mapping forms an integral part of both the cemetery operations and customer service delivery. We talked about how c emetery mapping is used to optimize the utilization of space, to manage inven...
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5 biggest IT issues facing cemeteries and crematoriums

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The dramatic increase in the digital age has seen all businesses need to adapt and change their processes to accommodate a new online audience. This is particularly true for cemeteries and crematoriums with an increasing expectation they are online , available and meeting the needs of a new generation of millenniums wanting to do business different...
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Optimize your cemetery space and provide great customer service with digital mapping

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Welcome to our first blog on digital mapping as part of your cemetery software solution.  With the contemporary cemetery, mapping forms an integral part of both the cemetery operations and customer service delivery. Cemetery mapping is used to optimize the utilization of space, manage inventory, streamline ground works and to provide easy ceme...
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OpusXi enhancements - new year new features

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OpusXi A solution for the "whole" cemetery & crematorium If what you need is a mapping and record management solution then OpusXi provides the features and functions needed. However, OpusXi also provides the ability to comprehensively manage the operational, financial and statutory needs of the cemetery and crematorium while improving productiv...
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New year, new you ... What about your cemetery management software?

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Welcome to 2018 – in a new year we cannot help but reflect on the year that has been and what we could do better. How did your cemetery or crematoria solution work for you and your business in 2017? Have you reviewed your cemetery mangement software solution recently, or are you still working with disparate Excel or Word files or even a hard c...
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3 ways to increase cemetery and crematorium efficiency with Document Automation

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Is your cemetery or crematorium drowning in endless paperwork - what if you could streamline your business processes saving time, money and resources by using a Document Automation solution? Document Automation is particularly well suited to businesses where the sales cycle includes comprehensive documentation. Where quotations, proposals and contr...
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Social Cemeteries – The changing face of community engagement

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We have all heard the joke about the cemetery being the dead centre of town – but what if your local cemetery is actually the social cent re of town? It may sound odd but cemeteries, crematoriums and memorial gardens are needing to engage in their communities in a new social way for several reasons. Firstly, by engaging with the local community in ...
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How Technology helps the cemetery and crematoria industry navigate change

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In our previous blog we talked about why the cemetery and crematoria industry needs to change to embrace the changing face of the customer and the digital world. In this "part 2" we will explore how this can be done by understanding what pieces of the puzzl e need to be considered and which technology components provide the solutions.   The ab...
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Even the Cemetery and Crematorium Industry is Changing

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This is the first of a series of posts through which we will look at how technology can help the cemeteries, crematoriums, funeral homes and memorial gardens navigate the way in which the digital world is affecting the industry. If you aren't feeling the changes yet, you will soon enough. In this post we will explore the factors driving change. By ...
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Sales Enablement: The One Step to Success for Cemeteries and Crematoriums

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Undoubtedly, technology has come a long way. Year after year, we see that technology is not limited to its growth and improvement. Due to technology and its advancements, our world has changed. Systems and businesses are now faster and more efficient. The field of business has greatly profited from the advancements of technology. In a bid to improv...
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Boosting Customer Engagement - how Marketing Automation can help cemeteries & funeral homes

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Marketing Automation for the Death Care Industry At its early inception  cemeteries, crematoriums  and funeral homes faced a lot of opposition. It was an industry that grew fast and met the needs of the grieving. However, despite the many challenges the industry face d , it continue d unruffled seeming to adapt to the ever-changing times....
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OpusXenta are leaders in providing cemetery software solutions that are critical to the success of the cemetery's strategy while also assisting them in improving customers experience, reducing sales friction and driving revenue growth so that they can focus on their strategy and not the systems that underpin it.