5 Clever Ways to Modernize Your Cemetery Operations

5 Clever Ways to Modernize Your Cemetery Operations
The cemetery and crematoria business have seen rapid change in the last decade, and changes will continue. Customer expectations are different, a much more personalized service is expected, and there are no more 'rules' when dealing with a death. Cremations are increasing, putting pressure on cemeteries to increase revenue with reduced burials. Mem...
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5 Trends You Need to Know About the Cremation Business in 2019

5 Trends You Need to Know About the Cremation Business in 2019
Cremation numbers are rising and have been since the 1960s in most of the United States. Below we will look at the reasons for this and the trends that are impacting the cemetery, crematoria and funeral home industries today, and into the future. The growing popularity of cremations has seen revenue fall for many cemeteries which are now struggling...
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The Millennial Effect

The Millennial Effect How will the millennial impact on your cemetery or funeral home
Recent changes brought about by social shifts are predominantly driven through the way in which the millennials or more broadly Gen X/Y/Z view and engage with the world around them.Cemeteries and funeral homes (and the broader death care industry) will be substantially impacted by these changes and so need to prepare their busin...
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Reimagining Records at Carr Villa Memorial Park

Reimagining Records at Carr Villa Memorial Park
Established in 1905, Carr Villa Memorial Park (CV) is the main cemetery servicing the Launceston area in Tasmania. With the addition of an on-site crematorium, the first cremation took place in 1939; CV now facilitates a variety of burial offerings. From a lawn cemetery and a monumental cemetery to a limited monumental section, as well as various a...
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Optimising Operations at Geelong Cemeteries Trust

Optimising Operations at Geelong Cemeteries Trust
Geelong Cemeteries Trust (GCT) operates over 20 cemeteries in and around Geelong. With so many sites spread over such a large area, GCT was looking to streamline their operations. The Changing Plot Formed in 1985 with the amalgamation of four sites, GCT grew to ten sites in the early 2000s. Now in 2019, they manage 20 sites, taking on new loca...
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Keeping Local Stories Alive at Gordon Cemetery

Keeping Local Stories Alive at Gordon Cemetery
As Australians, we're searching for both our individual and national identities. By looking into our past, we discover the characters our national stories are built on; finding out how they lived, and what they achieved. The local Gordon Cemetery is a great place to start your discovery.Beyond the Graveyard  Depending on your outlook, a burial...
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Educate Your Team and Improve Community and Social Engagement

Educate Your Team and Improve Community and Social Engagement
Ongoing education and training are essential for any business to remain competitive and capitalize on opportunities. While we may be stating the obvious, professional development often competes with other day-to-day priorities and may not get the attention it deserves. Yet keeping skills sharp and staying ahead of new trends, tools, technology, and...
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7 Tips for Keeping Cemetery Records

Records_Title-Imag_20190722-014255_1
​If you are a cemetery, crematorium, or funeral home, records management is an essential function of daily business. In addition to accessing critical financial and regulatory records, maintaining up-to-date information on your customers, their families, and their relationships has real business impact. Does your current records management sof...
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5 Cemetery Mapping Challenges and How to Overcome Them

Cemetery Mapping Challenges
Cemetery mapping is essential; for visitors, it allows easy access to the graves or memorials they are seeking, and for the cemetery or crematory it provides a clear list of their inventory (used and available) and helps manage operations. However, mapping a graveyard or any site can come with some challenges; the complexity of these can ...
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How to Increase Memorialisation Rates Using Technology

How-to-increase-memorialisation-rates-using-technology
Memorialisation is being redefined – as the popularity of cremations continues to rise so do the options as to what can be done with the ash remains. The challenge that the cemetery faces is to ensure that the ashes are returned for memorialisation so that the cemetery can drive service and revenue opportunities.So what can your business do to incr...
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How a Gardener's Register can Help with Cemetery Operations

How-a-Gardeners-Register-can-Help-with-Cemetery-Operations-Main
Managing gardens and plants in cemeteries is a complex task often involving many different species and locations throughout the cemetery grounds. It requires a huge effort to keep track of information about these plants, their location, and the maintenance schedule. Imagine having a Gardener's Register to assist cemetery horticulturists, and your g...
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How Events can Create a New Revenue Stream for Cemeteries

Events-can-Create-a-New-Revenue-Stream-for-Cemeteries
Many cemeteries are facing reduced revenue due to the decreasing rates of burial in Australia and most other Western countries. Burials alone are often not providing enough revenue to maintain the cemetery grounds and infrastructure. But there are ways to diversify revenue streams by using cemeteries and their facilities for more than just funerals...
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Millennials are changing the death care future already

Millennials-are-changing-the-death-care-future-already
A recent article in America's Connecting Directors website identifies the rapid cultural change Millennials are making to the funeral and cemetery industry in a very short space of time. Justin Crowe's article 'In 17 Year, De-churching Millennials Will Rock the Funeral Industry…The Stats Are Shocking' looks at how few people identify themselves as ...
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Cemetery Records Management - The Act, Compliance and Solutions

The Cemetery and Crematoria Act has a number of specific requirements for record keeping. The Act requires that records be kept in regard to :​Deceased personsInterment detailsCremation detailHolder of rightsRights transfersNext of kin, andExhumationsFor the smaller cemetery, retaining such records is challenging as it is predominant...
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Record keeping challenges for small cemeteries

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All cemeteries are required to ensure their historic and current records are maintained, managed and protected. These records provide a unique insight into the communities, culture and history around a cemetery.Primarily cemeteries are required by regulation to maintain records related to their grounds; be they death records, location, maintenance,...
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How Business Analytics can breathe life into your cemetery or crematorium business

Business-Analytics-and-your-cemetery-or-crematorium-business
How can you utilise your data to gain new insights into your cemetery or crematorium business? Are you getting the information you need to make better business decisions? Do you know your top selling products, sales revenue trends or where your customers are coming from? The more information you have the better you can hone your businesses sal...
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Rural and remote cemeteries; an Australian example of settlement and urbanisation

Rural-and-remote-cemeteries-an-Australian-example-of-colonisation-2F-settlement-and-urbanization
Australia has one of the most urbanised societies in the world – for a country with the sixth largest land base most of the population is heavily concentrated on the eastern seaboard. In our major cities with their two hundred-year-old cemeteries, burial plots are rapidly running out. Urban cemeteries have reclaimed old plots, found new land, or ha...
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7 ways cemetery mapping provides practical functionality for managing your site

7-ways-cemetery-mapping-provides-more
Welcome to the second in our series of blogs on digital mapping for cemeteries and memorial gardens. As mentioned in our last blog with the modern cemetery, mapping forms an integral part of both the cemetery operations and customer service delivery. We talked about how cemetery mapping is used to optimize the utilization of space, to manage invent...
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5 Biggest IT Issues Facing Cemeteries and Funeral Homes

5-Biggest-IT-issues-for-Cemeteries-and-Funeral-Homes
The dramatic increase in the digital age has seen all businesses need to adapt and change their processes to accommodate a new online audience. This is particularly true for cemeteries and crematoriums, with an increasing expectation they are online, available and meeting the needs of a new generation of millenniums wanting to do business different...
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Digital cemetery mapping delivers much more than customer service

Optimize-Your-Cemetery-Space-wiht-Digital-Mapping
When we think of cemetery maps, the first thing that usually comes to mind is a small printed map given to visitors, helping them navigate their way to a service, monument, or burial site. While pocket maps are helpful, digital cemetery mapping as part of a robust cemetery software solution is becoming an indispensable tool that delivers business b...
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